SBI Life Insurance Customer Care Number: Get Instant Support
If you are looking for the SBI Life Insurance customer care number, you are in the right place. Whether you have a query about your policy, need help with the SBI general insurance claim process, or want to understand how to surrender your SBI Life Insurance policy, their customer service team is ready to assist you.
In this article, we will guide you on how to contact SBI Life Insurance, how to raise claims, and answer common questions regarding SBI insurance services.
SBI Life Insurance Customer Care Number
You can reach the SBI Life Insurance customer care team easily through their toll-free number:
SBI Life Insurance Toll-Free Number: 1800 267 9090
(Available from 9:00 AM to 9:00 PM, Monday to Saturday)
For quick responses, it’s always best to keep your policy number, registered mobile number, and ID proofs handy while calling.
If you prefer writing, you can also email your queries to the SBI insurance claim email ID at info@sbilife.co.in.
Organization: SBI Life Insurance Co. Ltd.
Toll free Number(s):
- 1800 267 9090 (For Customer service support, Mon-Sat, 9am to 9pm)
All India Number(s):
- 022-6191 0000 (For Customer Support)
- 90290 06575 (For WhatsApp Support)
Emails
- info@sbilife.co.in (For Contact Support)
- claims@sbilife.co.in (For Insurance Claim)
- maturity@sbilife.co.in (For Living Benefit claims, Maturity/Survival Benefit/Annuity)
SBI General Insurance Claim Process
Understanding the SBI general insurance claim process is crucial if you want your claims settled smoothly. Here’s a quick breakdown:
- Intimate the claim: Call the customer care number or log in to the SBI General Insurance portal.
- Submit documents: Provide the necessary claim forms and supporting documents.
- Survey and assessment: SBI may arrange a surveyor (for vehicle/home claims).
- Approval and settlement: Once verified, your claim will be processed quickly.
Need to initiate a claim? You can also contact SBI General Insurance on 1800 102 1111.
Missed call Services
| Sr No. | Service | Contact No. |
| 1 | To Know Your Fund Value. | 022-62458501, 022-27599901 |
| 2 | To Get Premium Paid Certificate | 022-62458504, 022-27599904 |
| 3 | To Get In Touch With Our Representative For Offline Product Purchase | 022-62458508 |
| 4 | To Get Update On Policy Not Received | 022-62458502 |
| 5 | To Get Update On Renewal Premium Payment | 022-62458511 |
| 6 | To Receive The Premium Paid Certificate | Registered Mobile No. |
| 7 | To Register Whatsapp Services | 9029006575 |
Quick SMS Services
| Sr No. | Purpose | Services | Keyword |
| 1 | Policy Status | Check the status of your policy | POLSTATUS<<space>>(Policy Number) |
| 2 | Policy Dispatch Details | Get Policy Dispatch details for a new policy purchased in the last six months | NEWPOL<<space>>(Policy Number) |
| 3 | Premium-related Information | Find the next premium amount due and premium due date | RENDET<<space>>(Policy Number) |
| 4 | Fund Value or Policy Value | Get the latest value of your policy | FV<<space>>(Policy Number) |
| 5 | Fund Switch Transaction Details | Get details of your last fund switch request | SWTR<<space>>(Policy Number) |
| 6 | Email ID | Register or update your Email ID by sending the following SMS from your registered mobile number: | MYEMAIL<<space>>(Policy Number)<<space>><<New Email id>> |
| 7 | PAN Number | Update your PAN number in your policy by sending the following SMS from your registered mobile number: | PAN<<space>>(Policy Number)<<space>><<PAN number>> |
Grievance Redressal
Level 1
Escalate to Regional Director :
- Customer can send a post to nearest customer service desk.
- Customer can also contact nearest SBI Life Branch GRO Details.
Level 2
Escalate to Corporate Office :
| Sr No. | Level | Designation | Name | Contact No. | Address | |
| 1 | Level 1 | SVP And Chief of Client Relationship. | Mr. Sanjay Kumar | 022-66456785 | hcr@sbilife.co.in | SBI Life Insurance Company Limited Central Processing Centre 7th Level (D Wing) And 8th Level, Seawoods Grand Central, Tower 2, Plot No R-1, Sector – 40, Seawoods, Nerul Node, Navi Mumbai – 400706 |
| 2 | Level 2 | Chief of Customer Service And Experience Grievance Redressal Officer | Mr. Deepak Unnikrishanan Nair | 022-66456200 | ccseoffice@sbilife.co.in | SBI Life Insurance Company Limited Central Processing Centre 7th Level (D Wing) And 8th Level, Seawoods Grand Central, Tower 2, Plot No R-1, Sector – 40, Seawoods, Nerul Node, Navi Mumbai – 400706 |
Level 3 :
- If you’re not satisfied with level 1 or 2 redressal, you can escalate the issue to the Insurance Ombudsman.
- The complaint can also approach with their grievances through National Consumer Helpline (NCH),
- Toll Free No. 1800114000,
SMS No. 8130009809 (24 Hrs.)
- Toll Free No. 1800114000,
Level 4 :
- If you want to claim your Insurance then you can contact at
Address : SBI Life Insurance Co. Ltd,
8th level Seawoods Grand Central, Tower 2,
Sector 40, plot No.R-1, Seawoods, Nerul,
Navi Mumbai- 400706. - If your Complaint is still not resolved then you can also lodge your complaint online through Insurance Regulatory and Development Authority (IRDA).
Nodal Officers Contacts
| Sr No. | District | Name | Contact No. | |
| Nodal officers | ||||
| 1 | Chennai | Kannan P | 044-24888069 | kannan.p@sbilife.co.in |
| 2 | Thiruvallur | Arun Prasath | 044-43482100 | arun.prasath@sbilife.co.in |
| 3 | Kancheepuram | Jason J | 044-22350195 | jason.j@sbilife.co.in |
| 4 | Chengalpattu | Jason J | 044-22350195 | jason.j@sbilife.co.in |
| 5 | Tirupati | Anitha D | 0877-2223033 | dugganaboyina.anitha@sbilife.co.in |
| 6 | Nellore | Selvaraja Kumar Murkonda | 0861-2309010 | m.rajakumar@sbilife.co.in |
| 7 | Guntur | Dudekula Guraiah | 0863-2233900 | d.guraiah@sbilife.co.in |
| 8 | Chennai | Mohamed Mydeen | 044-2488 8072 | mohamed.m@sbilife.co.in |
| 9 | Guntur | Govinda Muddana | 0866-2463160 | govinda.muddana@sbilife.co.in |
Details Reference taken by: Indiacustomercare
How to Claim SBI Life Insurance?
Wondering how to claim SBI Life Insurance benefits? Here’s a step-by-step guide:
- Step 1: Notify SBI Life immediately by calling the customer care number.
- Step 2: Fill out the claim form available on their website.
- Step 3: Submit required documents like death certificate (for death claims), policy document, KYC documents, etc.
- Step 4: Track your claim online or through customer service until it is settled.
Tip: Using the official SBI insurance claim email ID can fast-track your communication.
How to Surrender SBI Life Insurance Policy?
If you are thinking about how to surrender your SBI Life Insurance policy, follow these simple steps:
- Visit the nearest SBI Life branch with your original policy documents.
- Submit a surrender request form along with ID proof and a cancelled cheque.
- The policy surrender value will be calculated and credited to your bank account within a few working days.
Before surrendering, it’s wise to speak with an SBI customer service advisor to understand the financial implications.
SBI Term Insurance Review
Looking for an SBI Term Insurance review? Here’s a quick summary:
- Coverage: Comprehensive life cover with options for critical illness riders.
- Premiums: Affordable compared to many private insurers.
- Claim Settlement Ratio: SBI Life has a high claim settlement ratio, boosting trust.
- Customer Support: Easily accessible via the SBI Life Insurance customer care number and email.
Many customers have positively reviewed SBI Term Plans for their flexible options, reliability, and transparent claim process.
FAQ
What is the SBI Life Insurance customer care number?
The SBI Life Insurance customer care number is 1800 267 9090 (toll-free).
How can I contact SBI Life Insurance for policy-related queries?
You can call 1800 267 9090 or email info@sbilife.co.in for any policy-related assistance.
Is there a toll-free number for SBI Life Insurance customer service?
Yes, the toll-free number is 1800 267 9090, available Monday to Saturday from 9 AM to 9 PM.
How do I reach SBI Life Insurance customer care from my mobile?
Just dial 1800 267 9090 from your mobile to connect with SBI Life customer support.
Conclusion
When it comes to insurance, timely support matters the most. Whether you need the SBI Life Insurance customer care number, want to understand the SBI general insurance claim process, or plan to surrender your SBI Life Insurance policy, SBI’s customer service is efficient and helpful. For more tips on claims, policy management, and reviews, stay connected with My Insurance Dost — your trusted insurance partner!
